We enhance customer engagement and loyalty

Welcome to SLS Indonesia, your all-in-one strategic partner in retail loyalty marketing solutions.

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Proudly partnering with Indonesia's leading retailers

Enhance customer engagement and loyalty

Welcome to SLS Indonesia, your all-in-one strategic partner in retail loyalty marketing solutions.

Explore Our Solutions Contact Us

OUR MISSIOn

Creating loyal customers

Our mission focuses on three key stakeholders. For retailers, we aim to improve customer retention and boost sales through innovative and effective loyalty programs. For shoppers, we strive to provide reliable rewards and benefits that enhance their shopping experience while promoting sustainability. Lastly, for brand sponsors, we are committed to helping them build stronger, more personal connections with their customers, driving meaningful engagement and sales uplift.

WHY YOU NEED A LOYALTY PROGRAM

Decrease cost of customer acquisition

Did you know it costs five times more to acquire a new customer than to retain an existing one? Just a 5% boost in retention can increase profits by up to 95%. Managing a loyalty program isn’t easy—it involves coordinating multiple departments, selecting appropriate rewards, and handling logistics for months. Streamline the process with SLS and start building a base of loyal customers without the risks and hassle of in-house campaigns.

Increase Basket Spend

Improve Customer Retention

Incentivise Repeat Sales

Increase Footfall

WHAT WE DO

Our Solutions

Licensing of Branded Products

Access an array of premium brands for your loyalty programs. We partner with popular and recognized brands to provide exclusive products that attract and retain customers, enhancing your market appeal.

Product Sourcing

We streamline the process of product sourcing and ordering, ensuring you have access to high-quality items that resonate with your market and fit your campaign goals.

Logistics & Fulfillment

Our comprehensive logistics services handle everything from shipping and customs clearance to delivery, ensuring that your products arrive on time and without hassle.

Constant Promotion & Engagement

Keep your customers engaged with continuous promotional activities throughout the duration of the loyalty program. Our marketing strategies are designed to maintain excitement and engagement.

Full Program Rollout

We manage all aspects of your loyalty program rollout, from initial design and printing to final implementation, ensuring a cohesive and effective campaign

Replenishments & Reports

Keep your customers engaged with continuous promotional activities throughout the duration of the loyalty program. Our marketing strategies are designed to maintain excitement and engagement.

OUR PARTNER BRANDS

Offer your customers access to renowned & exclusive products

Empower your loyalty initiatives with exclusive rewards from our trusted product partners. Offer your customers the opportunity to receive exceptional products and discounts from the below renowned & premium brands:

Key DIFFERENTIATORS

How we're different

Tailored Loyalty Campaigns with a Consultative Approach and Expert Execution
In-depth retail understanding with a combined experience of 30 years.
Turnkey Solutions with End-to-End Service Delivery
With our expertise in program management, we ensure seamless execution and provide detailed weekly reports.
Premium Quality Products with a Wide Selection
Our global partnerships with leading international and local brands enable us to deliver unmatched product quality and reliability.
Technology
We offer real-time campaign performance monitoring, enabling us to adjust strategies and optimize exposure to maximize engagement.
Digital Media Services
We have in-house expertise to provide audio and digital creative assets, allowing us to effectively roll them out.

all in one

Support During Campaign

Our flexible platform is designed to support a wide range of use cases across different industries.

Brand Promoters

Enhance visibility and consumer connection with our skilled brand promoters from ShopComm. They are trained to effectively communicate your brand's values and benefits, driving higher engagement at every touchpoint. Utilize their expertise to amplify your marketing efforts and elevate brand recognition.

Mystery Shoppers

Our mystery shoppers provide unbiased insights into the customer service and store operations. They help you identify areas for improvement by experiencing and evaluating your services as real customers. This feedback is crucial for refining your customer interaction strategies and ensuring compliance with your brand standards.

POSM Management

Optimize your in-store promotions with our robust POSM management tools. From setup and placement to maintenance and analytics, ensure that your promotional materials are always current and effectively positioned to grab attention and influence purchases.

Reporting

Gain a comprehensive overview of your campaign's performance with our detailed reporting tools. Track key metrics such as engagement rates, conversion, and ROI. Our reports provide actionable insights that help you tweak strategies and maximize outcomes across all your marketing initiatives.

OUR PROJECTS

Client Projects Showcase

Discover how CPC Indonesia has implement successful loyalty programs for leading Indonesian retailers.

Hypermart &
Yori Gyuto Knives

CPC Indonesia facilitated a successful loyalty program at Hypermart, spanning June to September 2023 across 129 stores. Customers earned stamps for every Rp 50,000 spent, which could be redeemed for substantial discounts on highly sought-after Yori Gyuto Japanese knives, known for their superior craftsmanship and cutting precision. This exclusive reward choice significantly boosted customer engagement and increased footfall, leveraging the high demand for quality kitchenware to enhance the shopping experience.

Period:

June 2023 – Sep 2023

Stores:

129 Nationwide

Customization & Planning

Weeks 14-10

Select Product Types

Choose the right products for your loyalty program that align with your brand and customer expectations.

Schedule Order and Delivery:

Plan out the logistics and timeline for your product needs.

Import Data

Automatically import your existing customer data into Syncro for a seamless transition.

Preparation & Training

Weeks 10-6

Internal Staff Training

Equip your team with the necessary knowledge and skills for a successful program rollout.

Approve Final Program Design:

Finalize the design of your promotional materials and program setup.

Launch & Execution

With Syncro’s advanced features, you can continuously optimize your customer relationship management. Use our intelligent analytics to gain insights, and track performance to ensure you’re always improving.

Stock Delivery to Distribution Centers

Ensure all necessary products and materials are in place.

Install Promotional Materials

We set up all Point of Sale Marketing (POSM) materials and deploy Brand Promoters in designated locations.

Campaign Goes Live

Officially launch your campaign to engage and excite your customers.