We enhance customer engagement and loyalty

SLS Indonesia is your strategic partner for high-impact retail loyalty programs designed to boost shopper retention, engagement, and spend.

Explore our solutions

Proudly partnering with some of Indonesia's leading retailers

Our mission

Creating loyal customers

We deliver measurable value to three key stakeholders: Retailers: Increase retention and revenue with loyalty programs that engage and convert. Shoppers: Earn meaningful rewards that enhance the shopping experience and encourage sustainable choices. Brand Sponsors: Build personal, data-driven connections with customers to drive repeat sales and brand loyalty.

Why loyalty matters

Retention is the new growth

Acquiring new customers is expensive—retaining them is smart. But running a loyalty program in-house is complex and resource-intensive.
‍We simplify loyalty. We manage everything—from concept to execution—so you can focus on growth.

Increase average basket size

Boost repeat purchases

Drive footfall and in-store engagement

Lower acquisition costs

"A 5% lift in retention can drive up to 95% more profit."

Bain & Company

Our solutions

End-to-end support for loyalty program success

Licensing of branded products

Access exclusive products from leading consumer brands to elevate your loyalty campaigns. We handle licensing and partnerships so you can offer rewards that drive engagement and brand appeal.

Product sourcing

We handle sourcing and procurement of high-quality items that align with your brand and campaign goals—ensuring relevance, availability, and cost-efficiency from start to finish.

Logistics & fulfillment

Our end-to-end logistics solution covers warehousing, customs, and last-mile delivery. You get reliable fulfillment without the operational overhead.

Constant promotion & engagement

We design and execute promotional strategies that sustain customer interest across the campaign lifecycle—driving repeat participation and brand visibility.